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through the dynamic process of identifying clients and treating with their criminogenic
needs, case management has served to reduce risk factors in clients while strengthening
their protective factors that resulted in the transformation of some of the most vulnerable
clients served by the programme.
Figure 1. CSJP III Theory of Change
The TOC model implies that if case management is carefully implemented with at-risk
clients, their resilience will be increased and criminogenic activities will be reduced. This is
demonstrated with the re-assessment of risk factors, which will be elaborated in Chapter 3.
CASE MANAGEMENT IN CSJP III
Case Management in the Citizen Security and Justice Programme III was implemented
to improve the behaviour of clients through identifying and reducing their risk factors
while building their protective factors. Implementation was done through the utilization
of approaches such as the Strengths Based Case Management and the Risk-Needs-
Responsivity models of intervention. Through a targeted approach to identifying those
at risk for perpetrating crime and a robust system of assessment and case management,
the CSJP is confident it has contributed to some reduction in crime and violence in the
50 communities it serves across the island. Beneficiaries demonstrated an improvement
in their behaviour, evidence of which is discussed through the process of re-assessment of
risk factors discussed further in Chapter 3 of this publication.
Over the five years of implementation, case management yielded results that had not
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