Page 12 - The Client Volume 2
P. 12
THE CLIENT VOLUME II PAGE 12
VIEWS
Case Management
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Tasheka Payne- Campbell PRIZE!
Guidance Counsellor, Kingston High School
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Mrs. Tasheka Payne-Campbell is flanked by case managers Simone Gordon “behavioural contract�
(left) and Nikesha Jackson-Powell (right).
Case management is a collaborative process where case
managers work closely with clients to ensure they receive
appropriate treatment and support. As one of the Guidance
Counsellors at Kingston High School, I have had the privilege
of working closely with two Case Management Officers from
the Ministry of National Security. The Case Management
Officers provide crucial services that address behavioural
challenges of some of our most challenged students.
The case management process involved students from Grade
7 to Grade 9 who were referred for case management by
Grade Coordinators and Guidance Counsellors. The process
began with the assessment of the students by the Case
Management Officers who also had several consultations
with the parents of the students. Throughout the case
management process, I closely engaged with and observed
the Case Management Officers as they engaged the students,
employing various strategies within the framework of case
management. Strategies such as home visits and brokering Email answers to theclient@mns.gov.jm
assistance from the PATH programme for parents, were First email with correct answer will be the winner.
implemented to address the immediate needs of the
participating students. The solution-focused approach * Case Management O�ficers o� the Crime P�evention and Community
adopted by the officers significantly aided students in Sa�ety Branch o� the Minist�� o� National Security and their immediate
managing and modifying their behaviours while improving �amily members a�e not eligible to pa�ticipate in the quiz.
their academic performance, despite occasional regressions.
Notably, the patience exhibited by the Case Management
Officers towards the student-clients was commendable. CALL FOR SUBMISSIONS
NEWS VIEWS KNOWLEDGE SHARING
I am quite pleased with the way in which the Case
Management Officers conducted themselves and with the We Welcome Your Articles on Case Management for Crime
productive working relationship we have been able to foster Prevention
while collectively supporting the students. I strongly Go ahead! Write that article and submit it for publication in
advocate for the placement of Case Management Officers in
schools, particularly those serving students with significant
behavioural challenges. Directly engaging at-risk youths in the C ent
the school environment can guide them towards a bright
future. This will in turn complement the efforts of
counsellors, like myself, in meeting the social, behavioural,
LET YOUR
and academic needs of students. Integrating counselling and LET YOUR
case management processes would further enhance the
VOICE BE HEARD!!!
effectiveness of fostering positive life goals and outcomes. VOICE BE HEARD!!!
The direct effect of these actions would be to equip the young
persons with the social and life skills necessary for
constructive contributions to our society. For more information, contact the editor at
theclient@mns.gov.jm